How long can I keep my jewelry?
The rental period is 4 days: your delivery date is the 1st day and your jewelry must be returned on the 4th day. Rentals are ONLY available through our flagship store.
Can I pay for additional days?
At present, we only offer 4-day rentals. If you would like to keep the jewelry longer, please call us at 833-RENTRCR (833-736-8727) or email support@redcarpetrocks.com.
Can I reserve jewelry in advance?
Reservations can be made up to 1 month in advance.
Can I reserve multiple dates in one order?
No. All jewelry must be reserved for the same date in one order. A separate order needs to be placed for a different delivery date.
Do you require a security deposit?
No, a security deposit is NOT required!
Can I buy something I’m renting?
If you fall in love with your rental and would like to purchase the jewelry, we'll apply your rental fee to the retail price. Please call us at (833) 736-8727 or email support@redcarpetrocks.com.
What happens if I lose or damage an item?
We understand that some wear and tear may be inevitable. If the item is damaged beyond repair or not returned, the fee is the retail price of the item.
What is the condition of the jewelry? How is it cleaned?
The jewelry you rent is indistinguishable from new. Our team inspects every item and is cleaned in an Ultrasonic cleaner. We have an in-house repair and polishing department to make certain that each jewel is perfect.
What if the style I want is not currently available on my event date?
We have an abundance of choices and hope you have many favorites to choose among for your event. If you need style help, please email stylist@redcarpetrocks.com.